Client Service, Operations Analyst

Nicole Santos

Nicole is a member of the Operations Team. She focuses on client account oversight, and supporting the Client Service Team.


Prior to Northwood, Nicole worked as a Trade and Client Administrator at a Canadian investment firm where she was solely responsible for overseeing trade settlements and assisting with office operations.

In her spare time, Nicole enjoys spending time with her family (including her fur baby, Little Bear). She loves travelling, exploring new cultures and food. Nicole also weight trains as part of her daily lifestyle. She speaks Portuguese as a secondary language, and is currently in her second year of learning Spanish.



Business Diploma, Sheridan College

In the Industry Since


At Northwood Since



I enjoy working at Northwood as it offers something new every day! Being able to create relationships while working has been seamless at the company.