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The Northwood Perspective

Operations Update

BY
CC Shaver
Perspective Newsletter

As the Northwood team settles into the new normal of working remotely, we continue to operate with minimal disruptions to our technology and systems. Management meets on a regular basis to discuss any relevant issues on a timely basis and the whole firm meets collectively once a week to connect and share ideas.We continue to grow and have virtually welcomed two new members to the Operations team in the past two months and are currently conducting a search for an experienced Client Manager.Twice a month, we hold staff socials where we have enjoyed playing various games such as Taboo, Two Truths and a Lie, and Scattergories and shared some great laughs.Our clients have been amazingly adaptable and flexible as we have transitioned to Zoom and DocuSign together. We are also excited to have successfully on boarded several brand new clients remotely!Despite the sudden change in circumstances literally overnight due to COVID-19, it has been a relatively smooth transition to our new environment.[caption id="attachment_16541" align="aligncenter" width="600"]

The Northwood Team Meeting Remotely

The Northwood Team Meeting Remotely[/caption][vcex_spacing size="20px"]

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CC Shaver

As VP of Operations and Finance, CC oversees Northwood’s financial management, compliance, HR and systems. Prior to joining Northwood, CC had recently relocated to Canada after spending 13 years as an expat in Bermuda and London, UK. Prior to her relocation, she was at XL Group Investments, Ltd. as ‘VP –Reporting’ where she was responsible for all investment reporting.

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